Effective Date: 12/10/2024
Welcome to XLINK Mobile! These Terms of Use (“Terms”) govern your use of XLINK Mobile’s telecommunications services, products, and website (collectively, the “Services”). By accessing or using our Services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Services.
1. Acceptance of Terms
By using XLINK Mobile’s Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy. We may update these Terms from time to time, and any changes will be posted on our website. Your continued use of the Services after the posting of such changes constitutes your acceptance of the updated Terms.
2. Eligibility
You must be at least 18 years old (or the legal age of majority in Louisiana) to use our Services. By using the Services, you represent and warrant that you meet these eligibility requirements.
3. Services and Coverage
XLINK Mobile provides telecommunications services, including but not limited to voice, text, and data services. Service availability and coverage may vary based on your location, network conditions, and other factors. XLINK Mobile does not guarantee uninterrupted or error-free service, and service interruptions may occur due to maintenance, upgrades, or other reasons beyond our control.
4. User Responsibilities
When using our Services, you agree to:
- Comply with all applicable federal and Louisiana state laws and regulations.
- Use the Services for lawful purposes only.
- Not use the Services in any way that may harm, disrupt, or interfere with the Services, networks, or other users.
- Not engage in any fraudulent, abusive, or harmful behavior while using our Services.
- Ensure that your account information is accurate, complete, and kept up to date.
5. Account and Security
You are responsible for maintaining the confidentiality of your account credentials, including your password, and for any activity that occurs under your account. XLINK Mobile is not responsible for unauthorized access to your account resulting from your failure to secure your credentials.
6. Billing and Payments
- Charges: You agree to pay all fees and charges associated with your use of XLINK Mobile’s Services, including any applicable Louisiana state and local taxes, surcharges, and fees.
- Payment: Payments are due on a recurring basis, depending on your selected service plan. Failure to make timely payments may result in suspension or termination of Services.
- Disputes: If you believe there is an error in your bill, you must contact us within 30 days of the billing date. Failure to dispute a charge within this period will result in the charge being deemed accepted.
7. Service Plans and Usage
XLINK Mobile offers various service plans with specific data, voice, and text limits. Your usage is subject to these limits, and additional charges may apply if you exceed your plan’s limits. We reserve the right to modify, limit, or discontinue any aspect of the Services, including available plans, features, or pricing.
8. Termination of Services
You may cancel your Services at any time by contacting XLINK Mobile’s customer service. XLINK Mobile may suspend or terminate your Services if you violate these Terms, fail to make payments, or engage in any illegal or unauthorized use of the Services. In the event of termination, any outstanding fees will remain your responsibility.
9. Intellectual Property
All content, trademarks, logos, and materials associated with the XLINK Mobile brand are the intellectual property of XLINK Mobile or its licensors. You may not use any of our intellectual property without express written permission from us.
10. Privacy
Your use of the Services is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our Services, you consent to the collection and use of your information as described in the Privacy Policy, in accordance with Louisiana state privacy laws.
11. Limitation of Liability
To the fullest extent permitted by Louisiana law, XLINK Mobile is not liable for any indirect, incidental, special, or consequential damages arising out of or related to your use of the Services. Our total liability to you for any claim related to the Services is limited to the amount you paid for the Services in the six months preceding the claim.
12. Indemnification
You agree to indemnify, defend, and hold harmless XLINK Mobile, its affiliates, employees, and agents from any claims, damages, liabilities, or expenses (including reasonable attorneys’ fees) arising out of your use of the Services or any violation of these Terms, in accordance with Louisiana law.
13. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the state of Louisiana. Any disputes arising out of or related to these Terms or the Services will be resolved through binding arbitration in Louisiana, in accordance with the rules of the American Arbitration Association, and you waive the right to a jury trial or class action. Both parties agree to submit to the jurisdiction of the courts located in [Insert Parish], Louisiana.
14. Contact Information
If you have any questions about these Terms, please contact XLINK Mobile’s customer service.